Texting etiquette: The 10 do’s and don’ts

*Many companies forbid instant messaging use because they fear that hackers will gain access to privileged information and company records. In addition, many employers consider instant messaging a distraction, and they worry about “phishing” schemes, viruses, malware, and spim (IM spam).

Which of the following is the best advice for using instant messaging or texting on the job? Use proper grammar and spelling, and proofread your messages. Include both professional and personal contacts in the same contact list to increase your efficiency.

• Do reply promptly.
• Don’t text during inappropriate moments.
• Do keep texts short.
• Don’t text sensitive news.
• Do re-read your texts before sending.
• Don’t send too many attachments.
• Don’t forget to double-check the recipient.
• Do use proper grammar.

What advice should you follow when using down-editing to reply to an e-mail message? Delete the sender’s message header, signature, and all unnecessary parts.

What is the most effective strategy for controlling your e-mail inbox? Check your e-mail at set times.

Because having a system in place can help you conquer even the most unruly inbox.

1. Only Keep Emails Requiring Immediate Action in Your Inbox.
2. Create a “Waiting Folder” for Action-Pending Emails.
3. Make Subfolders or Labels Your New BFF.
4. Set Inbox Rules or Filters.
5. Use Your Calendar to Track Emails That Require Follow-up.

What is the most accurate statement about instant messaging and texting on the job? Because instant messages and text messages can be saved, don’t say anything that could damage your reputation or that of your organization.

What is the most accurate statement about posting complaints online? Social media posts can make complainers seem irrational. Business letters remain a powerful tool to promote services and products, boost online and retail traffic, and enhance customer relations.

What statement about delivering bad news within an organization is most accurate? A tactful tone is useful when communicating bad news within organizations. Generally, bad news within organizations is better received when the reasons are given after the bad news.

What is the most accurate statement about slang and buzzwords? If you want to sound professional, avoid using slangy expressions and buzzwords in your writing. You just studied 63 terms!

What is the least accurate statement about proofreading and document errors? You should proofread your document continuously while it is being written.

What is the most accurate statement about white space in a business document? Use headings, bulleted or numbered lists, and effective margins to create the desired amount of white space.

Writing a blog is an example of encoding. When referring to digital messages, noise is only sounds. Feedback shows that the receiver has understood the message. The intended audience should be identified and considered by the sender before attempting to send a message.

Answer: The sentence that avoids clichés, trite phrases, and buzzwords is Our committee will analyze the proposals on Monday.

Which of the following would be an effective persuasive technique for a manager attempting to persuade her employees to take part in a wellness program? Warm words and a conversational tone.

Which of the following situations requires use of the AIDA (indirect) strategy? An invitation to a local politician to speak at your professional organization’s awards banquet is a persuasive message and would require an indirect (AIDA) strategy. All of these choices should use an indirect strategy.

What is the best advice when composing a persuasive complaint message? Open with a statement of sincere praise, an objective statement of the problem, or a point of agreement.

Which of the following is true of the call to action in persuasive messages? The call to action is the concluding step in persuasive messages.

Which of the following is the first step in the planning process for writing persuasive messages? communicating with someone who thinks differently than you do.

A persuasive message is the central message that intrigues, informs, convinces, or calls to action. Persuasive messages are often discussed in terms of reason versus emotion. Every message has elements of ethos, or credibility; pathos, or passion and enthusiasm; and logos, or logic and reason.

explicit

Answer: When you reduce the confidence and positivity in your message, you run the risk of making your idea seem weak or unexciting.

Ch 5: Which of the following characteristics of your writing will be affected or determined by your purpose for writing? All of these characteristics will be affected by your purpose for writing: how to design what you write, who your audience will be, and what genre you will choose.

The steps involved in an AIDA model are: Attention: The first step in marketing or advertising is to consider how to attract the attention of consumers. Interest: Once the consumer is aware that the product or service exists, the business must work on increasing the potential customer’s interest level.